Frequently asked questions
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What is Label INSA?
What is Label INSA?
Label INSA is a contemporary women's apparel brand offering stylish, high-quality clothing designed for the modern woman. We focus on creating versatile pieces that blend comfort, elegance, and timeless style.
How do I find my size?
How do I find my size?
| Size | Bust | Waist | Hip |
|---|---|---|---|
| XS | 32 | 24 | 34.5 |
| S | 34 | 26 | 36.5 |
| M | 36 | 28 | 38.5 |
| L | 38 | 30 | 40.5 |
| XL | 40 | 32 | 42.5 |
What is your shipping policy?
What is your shipping policy?
Shipping Policy
We currently ship all over India.
Order Processing:
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Orders are processed and dispatched within 3 business days.
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You will receive tracking information via email or SMS once your order ships.
Shipping Time:
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Metro Cities: 2-4 business days after dispatch
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Other Locations: 4-7 business days after dispatch
Shipping Charges:
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We offer Free Shipping on all orders across India.
Delays: While we strive to ensure timely delivery, delays due to unforeseen circumstances (weather, courier delays, etc.) may occur.
Need Help? Email us at care@labelinsa.com for shipping-related inquiries.
What is your return/exchange policy?
What is your return/exchange policy?
Return & Exchange Policy
We want you to love what you wear from Label Insa. If you're not satisfied with your purchase, you can request a return or exchange.
Eligibility:
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Returns or exchange requests must be raised within 24 hours of delivery.
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Products must be unused, unwashed, and in original condition with tags intact.
Return Options:
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Exchange: Available for a different size or product.
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Store Credit: Full order value as credit usable for future purchases.
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Refund: Available after deduction of shipping charges. Refunds will be processed to the original payment method.
Non-Returnable Items:
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Customized or made-to-order items
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Items bought on clearance or final sale
How to Raise a Request: Email us at support@labelinsa.com with your order ID, reason, and images (if applicable) within 24 hours of receiving your order.
Cancellations:
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You may cancel an order within 6 hours of placing it by contacting us.
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Once shipped, orders cannot be canceled but may be eligible for return.
Note: Shipping charges are non-refundable.
What payment methods do you accept?
What payment methods do you accept?
We accept UPI, Credit/Debit Cards (Visa, Mastercard, American Express), PayPal, Online Banking, and Cash on Delivery.
Do you ship internationally?
Do you ship internationally?
Yes! We ship worldwide. International shipping costs and delivery times are calculated at checkout based on your location.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into "My Account" on our website.
Are sale items returnable?
Are sale items returnable?
Final sale items arenot eligiblefor return or exchange unless defective.
Do you offer wholesale?
Do you offer wholesale?
Yes! For wholesale inquiries, please contact us at contact@labelinsa.com
Can I collaborate with Label INSA?
Can I collaborate with Label INSA?
We love collaborating with influencers, stylists, and brand partners. Reach out tocontact@labelinsa.com